Contact Us

Last Updated: October 21, 2026

Thank you for visiting Solevelis. If you have questions about our products, an existing order, shipping, returns, refunds, or other store-related matters, you can contact us using the information below.

We aim to provide clear information and assist customers with their inquiries during our published customer support hours.

Contact Information

Store Name
Solevelis

Website
https://www.solevelis.com/

Email
hello@solevelis.com

Phone
+1 626-216-0137

Business Address
903 Sandy Hook Ave, La Puente, CA 91744, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM PT
Sunday: Closed

Order Inquiries

If you have a question about an existing order, please include your order number when contacting us so we can better identify your order and assist with your inquiry.

For shipping information, including order processing times, estimated delivery times, and tracking information, please review our Shipping Policy.

Returns and Refunds

If you need to return an item or have a question about a refund, please review our Return & Refund Policy and contact us before sending any item back. We will provide applicable return instructions in accordance with that policy.

Other Questions

For questions about product details, sizing, availability, payments, or store policies, please review the relevant product page or policy page. You may also contact us directly using the email address or phone number listed above.

Thank you for choosing Solevelis. We appreciate your interest in our store.